Industrial Gas & Fire Detection Systems

Gas Detection Excellence Since 1990

Global Solutions Provider
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| 30 Years Specializing in Fixed Gas Detection |

BUSINESS PERMANENTLY CLOSED

** IMPORTANT NOTICES **

June 2020
After 30 wonderfully challenging and successful years in the gas detection industry, executive management has made the decision to close the business. Over the years, we were fortunate to develop a number of great products and build the business with an expanding and loyal customer base. We have had the privilege of working with a lot of great partners along the way and collectively sharing in the progress and developments in the gas detection industry. We are grateful for the opportunity to have forged so many relationships and been of service to such a wide variety of industries. We appreciate and thank our loyal customers, dedicated sales teams and suppliers. 
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Please Note: Mil-Ram has not sold any part of the business. No other party will be authorized or licensed to provide replacement parts or to perform any repair or other services on our behalf. Any industrial equipment distributors, manufacturers representatives or other parties that continue to display Mil-Ram products on their websites are not affiliated with or authorized by Mil-Ram to do so and Mil-Ram assumes no responsibility for the content or individuals claiming product know-how.
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VERY IMPORTANT - Please Read
Gas detection systems require a conscientious and routine program of maintenance and field calibration. In any safety critical application, routine calibration, maintenance and sensor replacement are essential to help ensure integrity of the system and optimum performance. All gas sensors have a Limited Service Life (as well as shelf-life). In light of our business closure, it is Essential that customers have a continuing source for gas detection equipment and ongoing service. We strongly urge all of our customers to Immediately work with other qualified gas detection companies to meet their continuing needs for equipment and service.

BUSINESS CLOSURE FAQS

Q: Are replacement sensors and other instrument parts still available for sale?
A: No. The business ceased operations in June 2020 and no other party is authorized or licensed to provide replacement parts or to perform any repair or other services on our behalf. Please note: Any industrial equipment distributors, manufacturers representatives or other parties that continue to display Mil-Ram products on their websites are not affiliated with or authorized by Mil-Ram to do so and Mil-Ram assumes no responsibility for the content or individuals claiming product know-how. Also, we strongly discourage acquiring used equipment from any internet source or marketplace. Such equipment is often several years old and gas sensors would be far past the normal expiration date, whether or not they were ever installed.

Q: Are the Mil-Ram gas sensors interchangeable with replacement gas sensors from other manufacturers?
A: No. The gas sensors have a proprietary electrical interface to Mil-Ram electronic instruments. The gas sensors were specifically designed to operate with dedicated Mil-Ram electronics. Do not attempt to install another manufacturer’s sensors on Mil-Ram instruments.

Q: Since replacement sensors and parts are no longer available, how do I replace a Mil-Ram gas detector?
A: The complete gas detector (electronics and sensor) must be replaced with a gas detector that meets your requirements from another qualified gas detection company.

Q: How soon should the Mil-Ram gas detectors be replaced by equipment from another manufacturer?
A: As soon as possibleIn any safety critical application, routine calibration, maintenance and sensor replacement are essential to help ensure integrity of the system and optimum performance. All gas sensors, regardless of technology, have a Limited Service Life (as well as shelf-life). In light of our business closure in June 2020, it is Essential that customers have a continuing source for gas detection equipment and ongoing service. We strongly urge all of our customers, that haven't already done so, to Immediately work with other qualified gas detection companies to meet their continuing needs for equipment and service. In the interest of safety, replacement of gas detectors should be done as soon as possible as a preventive action rather than waiting for sensors to expire or possibly, become damaged by unforseen circumstances. As Mil-Ram replacement gas sensors have not been available since June 2020, many sensors are approaching expiration or have already expired.

Q: How do I check if the gas detector is still functional?
A: Industrial gas detectors of all types, regardless of sensor technology, require regular and routine calibration using certified gas standards. Please see Calibration Practices for IMPORTANT information.

Q: The gas detector LCD indicates "RepSen". What does this mean?
A: REPLACE SENSOR. This message indicates that the sensor has failed the most recently performed gas calibration and requires Immediate replacement. Since Mil-Ram replacement sensors are no longer available, this means that the entire gas detector (sensor and electronics) must be replaced with a suitable gas detector that meets your requirements from another qualified gas detection company.

Q: Can the Mil-Ram Modbus Control panels be used with Modbus RTU enabled gas detectors from another manufacturer?
A: No. While Modbus RTU is a standardized communications protocol over the serial RS-485 hardware interface, different manufacturers store data at different register locations, including critical meter readings and diagnostics. The Mil-Ram Modbus Control panels were specifically designed for use with Mil-Ram Modbus enabled gas detectors to utilize designated data and diagnostic registers. The Control panel cannot be user programmed or adapted to work with Modbus enabled gas detectors from other manufacturers.


Gas Detection Instruments & Systems

Privacy Policy

This Privacy Policy describes the manner in Mil-Ram Technology, Inc. ("us", "we", or "our") and our website at mil-ram.com (hereinafter referred to as the "Service") handles personal data.

This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data

We may use your Personal Data to contact you in response to your request for information. Such requests may include your voluntary submission of a website form or email. Typically, forms are provided for submitting quotation requests as well as technical and other business inquiries.

Additionally, we may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or the instructions provided in any email we send.

Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Location Data

We may use and store information about your location if you give us permission to do so ("Location Data"). We use this data to provide features of our Service, to improve and customise our Service.

You can enable or disable location services when you use our Service at any time by way of your device settings.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service. Google Analytics sets cookies to determine new sessions/visits and distinguish users and sessions.
  • Tracking and Performance Cookies. We use Tracking and Performance Cookies to operate our Service. Google Analytics sets cookies to track information about traffic to the Website and how users navigate the Website.

Use of Data

Mil-Ram Technology, Inc. uses the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so including the use of forms for requesting information and quotations
  • To provide customer support for our Service and products
  • To provide customer requested quotations and other product information
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues
  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), Mil-Ram Technology, Inc. legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

Mil-Ram Technology, Inc. may process your Personal Data because:

  • We need to perform a contract with you
  • You have given us permission to do so
  • The processing is in our legitimate interests and it is not overridden by your rights
  • To comply with the law

Your Data Protection Rights under the General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Mil-Ram Technology, Inc. aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.

If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly with Mil-Ram Technology, Inc. Please contact us for assistance.

  • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.

  • The right to object. You have the right to object to our processing of your Personal Data.

  • The right of restriction. You have the right to request that we restrict the processing of your personal information.

  • The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.

  • The right to withdraw consent. You also have the right to withdraw your consent at any time where Mil-Ram Technology, Inc. relied on your consent to process your personal information.

To help protect your privacy and maintain security, we will take reasonable steps to verify your identity before granting access to your personal information or complying with your request.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Retention of Data

Mil-Ram Technology, Inc. will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

Mil-Ram Technology, Inc. will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

Transfer of Data

Your information, including Personal Data, may be transferred to - and maintained on - computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Mil-Ram Technology, Inc. will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

Disclosure for Law Enforcement

Under certain circumstances, Mil-Ram Technology, Inc. may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

Mil-Ram Technology, Inc. may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Mil-Ram Technology, Inc.
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

CCPA Privacy

Your Rights under the CCPA

Under this Privacy Policy, and by law if you are a resident of California, you have the following rights:

The right to know about your Personal Data. You have the right to request and obtain from us information regarding the disclosure of the following:

  • The categories of Personal Data collected
  • The sources from which the Personal Data was collected
  • The business or commercial purpose for collecting or selling the Personal Data
  • Categories of third parties with whom We share Personal Data
  • The specific pieces of Personal Data we collected about You

The right to delete Personal Data. You also have the right to request the deletion of your Personal Data that have been collected in the past 12 months.

The right not to be discriminated against. You have the right not to be discriminated against for exercising any of your Consumer's rights, including by:

  • Denying goods or services to you
  • Charging different prices or rates for goods or services, including the use of discounts or other benefits or imposing penalties
  • Providing a different level or quality of goods or services to you
  • Suggesting that you will receive a different price or rate for goods or services or a different level or quality of goods or services.

While California residents have the right to opt-out of the sale of their personal information under CCPA, Mil-Ram Technology, Inc. does not sell personal information to third parties. If our practices change, we will update this Privacy Notice and take any necessary action to comply with applicable law.

Exercising Your CCPA Data Protection Rights

California residents who wish to exercise their CCPA rights can contact Mil-Ram Technology, Inc. at sls@mil-ram.com or call us at 510-656-2001. Alternatively, complete our contact form on this site stating "California Privacy Rights" in the text box provided.

To help protect your privacy and maintain security, we will take reasonable steps to verify your identity before granting access to your personal information or complying with your request.

Our Policy on "Do Not Track" Signals under the California Online Protection Act (CalOPPA)

We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, perform Service-related services or assist us in analysing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyse the use of our Service.

  • Google Analytics

    Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.

    You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.

    For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

  • Google Ads

    Google Ads sends a cookie to the user's browser after any impression, click, or other activity that results in a call to Google servers. If the browser accepts the cookie, the cookie is stored on the browser. The information stored by cookies helps to create conversion statistics for Google Ads customers using conversion tracking. The Google Ads customers receive information on the total number of Users who clicked on their ad and were forwarded to a website with a conversion tracking tag.

Email Marketing

We may use Your Personal Data to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You. You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us.

We may use Email Marketing Service Providers to manage and send emails to You.

  • Mailchimp

    Mailchimp is an email marketing sending service provided by The Rocket Science Group LLC.

    For more information on the privacy practices of Mailchimp, please visit their Privacy policy: https://mailchimp.com/legal/privacy/

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: sls@mil-ram.com

Last updated December 31, 2019

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Email: sls@mil-ram.com